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FAQ (FAQ)

This page provides information on how to order, pay, and access various services from SHOWPOW PERFORMANCE.

How to order products on the website.

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You can order products by following these simple steps:

  1. Search for the desired product using the search bar or the categories at the top of the website.
  2. Select a product from the search results.
  3. Choose product options such as color, size, or model.
  4. Choose an action: Add to cart

Detailed ordering process

1. Select a product: Specify the desired quantity and click the "Add to Cart" button.“

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2. Check the list: Please check all items in your cart carefully before confirming.

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3. Enter delivery information: Enter your name, address, and contact number for product delivery purposes.

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4. Order confirmation: After placing your order, a QR code will appear. Please scan it to contact our admin, or wait for the admin to contact you back to confirm your order and proceed with payment.

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Payment process & bank account number for transfer.

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⚠️ Beware of scammers! The shop only has one bank account for receiving bank transfers. Please verify the account name before making any transfer.

Bank account information (only one account).

  • bank: Kasikorn Thai Bank (On Nut 39 Branch)
  • Account name: CompMoto Co., Ltd.
  • Account number: 103-866-6505 (Savings account)

Payment notification process

After completing your order and transferring the payment, please contact the administrator at... LINE OFFICIAL Please send the order confirmation slip to the admin to proceed with shipping.

Checking order status, correcting address, and canceling order.

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Correcting shipping information

The system cannot modify shipping information after the order has been successfully completed.
If you wish to change your address. Please notify the service administrator as soon as possible.

Checking order status

You can check the status in the menu. “"My Orders"” The status has the following meaning:

  • Awaiting payment notification: Unpaid orders
  • “In progress: Payment has been received. The system is awaiting shipment.
  • Shipped: You have received your order.
  • Cancelled: Cancelled items
  • Refund: The store has already processed the refund for the customer.

Order cancellation

  • Status "Pending Payment Notification": You can inform the administrator to cancel the order immediately.
  • If the seller has already shipped the item: Orders cannot be canceled after purchase.

Shipping costs

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Shipping details for orders placed via website or telephone:

  • Order total 2,000 baht or more Free shipping!!
  • Order total Less than 2,000 baht There is an additional shipping fee of 150 baht per order.

Do you offer chain and sprocket cleaning services?

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Yes, it's available! Showpow offers chain and sprocket cleaning and maintenance services by a team of professional technicians using modern equipment. You can contact your nearest branch to book an appointment:

  • On Nut Branch: Call 091-721-9516 (Open daily)
  • Bang Phli Branch: Call 081-160-9017 (9:00 AM - 6:00 PM, closed every Monday)
  • Pracha Uthit Branch: Call 088-689-8274 (9:00 AM - 6:00 PM, closed every Monday)
  • Bang Bon Branch: Call 099-094-6668 (9:00 AM - 6:00 PM, closed every Monday)

Do you offer on-site battery replacement services, or are there any other service charges?

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On-site battery replacement service

Yes, it's available. A travel fee will be charged (measured by distance using Google Maps from the branch providing the service):

Distance (kilometers) Service fee
0 - 5 kilometers 100 baht
6 - 10 kilometers 150 baht
11 - 15 kilometers 200 baht

General car maintenance service rates.

อัตราค่าบริการ SHOWPOW หน้าร้านสาขาบางพลี

How to order products on the SHOWPOW website

You can place an order by following these steps:

  • Search for the desired product using the search bar or the categories at the top of the website.
  • Select a product from the search results.
  • Choose product options such as color, size, or model.
  • Choose an action: Add to cart 

Checkout process

  • After placing the order, review the product list and quantities.
  • Wait for the admin to contact you, or contact the admin at: LINE OFFICIAL to confirm the order and make the payment.

Editing the name, address, or shipping information

  • Shipping information cannot be changed after the order has been successfully placed.
  • If you need to change the shipping address, please contact the customer service admin.

Checking order status

  • You can check the status in the menu My orders with the following statuses:
    • Awaiting payment notification: Unpaid orders
    • “In progress: Paid, awaiting shipment
    • Shipped: Order delivered
    • Cancelled: Cancelled orders
    • Refund: Refund has been processed for the customer.

Order cancellation

  • If the status is “‘Awaiting payment notification’”
    • You can cancel it immediately by informing the customer service admin.
  • If the seller has already shipped the product
    • it cannot be cancelled.

Product purchase and payment

1. Select a product: Select the product and specify the quantity, then click the ‘Add to cart’ button.

2. Review Items: Check all the products in your cart to ensure they are correct before confirming.

3. Enter delivery information: Enter your name, address, and contact number for product delivery purposes.

4. Order confirmation: After placing your order, a QR code will appear. Please scan it to contact our admin, or wait for the admin to contact you back to confirm your order and proceed with payment.

Kasikornbank : บริษัท คอมพ์ โมโต จำกัด
Account Number : 103-866-6505
Savings Account – On Nut 39 Branch

Shipping fee for orders placed via website/phone

  • Orders of 2,000 baht or more FREE!! Delivery
  •  For orders under 2,000 baht, an additional shipping fee of 150 baht per order will be charged.

Chain and sprocket cleaning service

Showpow We offer cleaning and maintenance services for chains and sprockets by professional technicians using modern equipment.

 

Contact phone number

  • Showpow On Nut branch Tel. 091 721-9516
  • Showpow Bang Phli branch Tel. 081-160-9017
  • Showpow Pracha Uthit branch Tel. 088-689-8274
  • Showpow Bang Bon branch Tel. 099-094-6668

On-site battery replacement service

Service rates (calculated based on distance from Google Maps)

  • Distance 0–5 km: service fee 100 baht
  • Distance 6–10 km: service fee 150 baht
  • Distance 11–15 km: service fee 200 baht

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Showpow Performance | Adventure Big Bike Service Center